Privacy Policy

Privacy Policy

Last updated: 25/03/2026

Catax Ltd is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website, mobile services, or taxi booking services.

By using our website or services, you agree to the collection and use of information in accordance with this Privacy Policy.

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1. Information We Collect

We may collect the following types of information:

a) Personal Information

• Name

• Phone number

• Email address

• Pickup and drop-off locations

• Booking details (date, time, route)

b) Automatically Collected Information

• IP address

• Browser type and version

• Device information

• Pages visited and time spent on the website

• Cookies and similar tracking technologies

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2. How We Use Your Information

We use your information to:

• Process and manage taxi bookings

• Communicate with you regarding your ride or inquiries

• Provide customer support

• Improve our website and services

• Send booking confirmations or service updates

• Comply with legal and regulatory obligations

We do not sell your personal data to third parties.

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3. Cookies and Tracking Technologies

Our website may use cookies to:

• Ensure proper website functionality

• Improve user experience

• Analyse website traffic and usage

You can choose to disable cookies through your browser settings, though this may affect website functionality.

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4. Sharing Your Information

We may share your information only when necessary:

• With drivers to complete your booking

• With trusted service providers (e.g., payment processors, IT services)

• When required by law or legal authorities

All third parties are required to protect your data and use it only for the intended purpose.

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5. Data Security

We take reasonable technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or disclosure. However, no method of online transmission or storage is 100% secure.

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6. Data Retention

We retain personal information only for as long as necessary to:

• Fulfill bookings

• Meet legal, accounting, or regulatory requirements

• Resolve disputes

When no longer required, data is securely deleted or anonymised.

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7. Your Rights

Depending on your location, you may have the right to:

• Access your personal data

• Request correction of inaccurate data

• Request deletion of your data

• Object to or restrict processing

• Withdraw consent at any time

To exercise your rights, please contact us using the details below.

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8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

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9. Children’s Privacy

Our services are not intended for children under the age of 13 (or applicable local age). We do not knowingly collect personal information from children.

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10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

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11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Catax Ltd

Email: Cataxltd@yahoo.co.uk

Phone: 01883345151

Address: 2 Wellesley Parade

Whyteleafe

CR3 0BL